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31 August 2009 @ 04:08 pm
Commission FAQ  
FAQ, Rules, and conditions:

How to Commission
Commissioning is easy! Here it is, broken down step-by-step:

1) You fill out the commission form, either here on LJ or the one on our HP
2) We will estimate the cost including shipping and inform you
3) If both parties accept, we will make the sprite and then post it here for preview. If you prefer, we will send the preview image to you privately.
4) After you pay, we ship your sprites out!

*In certain cases we will require full payment before beginning work


Q: What is this thing?

A: We make our pixel art out of a special kind of beads into items for home use. The end result is a smooth, BIG sprite that you can hang anywhere, use as magnets, and much more!

Q: How big is BIG?

A: A small Pokemon box sprite or Mario Mushroom is around 3"x3"(8cmx8cm). Larger sprites (such as Cook Kirby) go up to a foot(30cm) or even bigger... looks great on a fridge or wall for decorative purposes!

Q: What can I use them for?
A: We offer magnets, keyrings, cell phone charms, bag pulls, and most anything you can imagine.

Q: Do you do just video games?

A: No! We can make most popular anime characters, team logos, your intials, among other things. Basically, we can make pretty much anything.

Q: Are there any deals or promotions?

A: We often offer discounts to buyers who buy 2 or more items at once! Check our main page, or ask here for the specifics if you would like to commission several things at once.

Q: I don't have a picture of the character I want.
A: That is OK! Just describe it as best you can and we will help you out.

In general, a commission will cost as much as a similar one on our website (check here for current stock)
Here are the prices for various add-ons:

Cell phone charm/strap.....$0.50

Payment is accepted via Paypal ONLY. If you live in the US you can also use any credit card or many gift cards to pay via Paypal.
We do not accept holds or partial payments. Payments must be made in full before commissions will be shipped out. There may be a fee for nonpayment.

We ship all items in cardboard and bubble wrap to ensure SAFE delivery. In addition, the plastic has been ironed smoothly so that the items are not fragile.
Most special shipping requests can be accommodated; feel free to ask if unsure.
We ship WORLDWIDE via USPS, most weekdays. We ship from Boston and Cambridge, Massachusetts, on the east coast of the US.

Our sprites are very sturdy, but there are some special precautions you can take to ensure you enjoy them for as long as possible:
*Please take care to not expose the bead sprites to extreme heat.
*Please do not bend or force the bead sprites severely.
*For smaller sprites, please do not give them to children under 3 years old.
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